Two types of information may be collected when you visit our web site, information that you knowingly provide us (called personally identifiable information), and information that is obtained from your visit but is not directly associated with you (called non-personally identifiable information).
Personally identifiable information may include information that you provide to us by requesting information, when registering for special offers or programs or when you purchase products online. This may include your name, address (including billing and shipping addresses), telephone number, e-mail address, organization, city, state and zip code. We may use this information, to process and ship orders, to contact you about the status of your order, to contact you with answers to your questions, or to provide information about new and exciting products, services, promotions and corporate-related information. We may use mailings, telephone calls and e-mails to contact you.
You also may create an account through this website at any time by providing your email address and creating a unique password, however an account is not required to visit our web site. Creating an account allows you to save order information, order history, track the status of your orders, and set your ordering preferences. For your privacy and security, we do not store credit card or gift card numbers in your account. You may change saved account information at any time by simply editing your account.
For those customers who purchase products from us online, additional personal identifiable information such as credit card information will be collected. This information is collected in order to process your order. This information is not stored online beyond the length of the transaction and the full credit information (information required to make a purchase is NEVER stored online.)
We are committed to the protection of the privacy of our customers and visitors. We use secure transmission of all personal information. Customers can submit credit card numbers or other personal information to our site with the assurance that they are doing business with us (not an impostor's "spoof" of our site) and that the information which they are sending to us cannot be intercepted or decrypted by anyone else.
If you have registered for special e-mail offerings, you may unsubscribe from the program, by visiting our website.
If you wish to receive more personalized information from us or change anything about your profile such as your interests or e-mail format please click on the links available at the bottom of any of these special offer e-mails or visit your account.
Non-personally identifiable information is collected without any direct association with you specifically. In the normal course of using this website, we may collect information about your usage of our site.
An IP address is a number that is assigned to your computer when you are using the Internet. Web servers automatically identify your computer by its IP address. We collect IP addresses for the purposes of system administration, to report aggregated information and to audit the use of our site. If we are required to do so by law, for example, in response to a court order or subpoena, we will provide these IP addresses to the proper authorities.
You may delete these files from your computer at any time. You can set your web browser to notify you if such information is about to be placed on your computer, and you can choose the option in your web browser to refuse it. If you refuse the information, you may not be able to make full use of the features on our website.
This website does not seek to collect identification information about children under 18 years of age. If we discover such information, we will delete it. Thus, we typically retain no identifiable information about kids. However, if a parent believes his/her child has provided us information, simply call and ask that we delete it. In order for us to find the information in our databases, you will need to provide us with the following information which will only be used to search our databases and deliver confirmation to you:
In order to request deletion of identifiable information that Mueller Motorwerks LLC may have unintentionally collected about your child, please call us. Please inform the agent that you wish to delete your child's information, and supply the service agent with the necessary information as stated above. Confirmation that information which identifies your child has been deleted will be delivered to you by e-mail, regular mail, or telephone.
PLEASE NOTE: Deleting your child's information will likely make it impossible for us to notify you or your child in the event of a recall of a product he or she purchased in violation of our policies. So if your child purchased ANYTHING from us in spite of our efforts to prevent it, you may not wish to delete all information. Instead, you may simply request that we correct the information by correcting the name in our records to your name rather than your child's.
In consideration of young users, it is our intention to adhere to the Better Business Bureau's "Children Advertising Review Unit" (CARU) guidelines, including its guidelines on advertising. When you communicate with us, we make every effort to ensure your privacy and safety. As an added precaution, however, we still encourage parents to monitor their child's use of the Internet, and to help us protect their privacy by reminding them never to exchange personal information with this or any other web site without the assistance or express written permission of a parent or other responsible adult.
If you elect to use our "Email a Friend" or "Email your Wish List" service for informing a friend about our site or products you are interested in, we may ask for your email address, your name, the email address and the name of your friend. We will automatically send the friend a one-time email on your behalf. We do not store this information. It is only used for the sole purpose of sending this one time email.
We will not condition a user's access or participation in an activity on giving out more personal information than what is considered reasonably necessary for the activity.
From time-to-time we provide links to software such as manuals or instructions. Our privacy program covers only information that may be collected through this website, and does not cover information that may be collected through software downloaded from the site.